A range of human resource topics are addressed
in this course, including managing equality and diversity, the relationship
between human resources needs and the labor market, learning and staff
development and employee relationships and employee rights. Rewards and
performance management, employee participation and empowerment, together with
potential future developments are also critical aspects in the human resources
area of study Presents an overview of the role of a supervisor related to
management, including analysis of communication, motivation, recruitment and
hiring, training, evaluation, and discipline. Managing productivity and
controlling labor costs, coaching, team building and conflict management are
included in this course. Also includes a discussion of different leadership
theories and the role of formal and informal groups in organizations.